Privacy Policy

Introduction

Muna is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or app. We design our practices with consideration for privacy and security standards, including health-related regulations, to protect your sensitive data. By using our services, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect:

• Period dates, ovulation predictions, symptoms, notes, and activity logs
• Account information including name, email, username, password, and profile details
• Payment information processed securely through third-party providers
• Messages, inquiries, or support requests you send to us

We only collect information necessary to provide and improve our services.

How We Use Your Information

We use your information to:

• Provide and improve app functionality including cycle tracking and insights
• Communicate with you about updates, support, and optional marketing emails
• Process payments and subscriptions
• Maintain security and comply with applicable legal obligations

Important: Muna provides informational insights only and does not offer medical advice. Users should consult a licensed healthcare professional for medical concerns.

Data Sharing and Third-Party Services

Muna does not facilitate direct sharing of personal health data between users. We may use trusted third-party services such as Mailchimp, analytics tools, and cloud storage to operate the app. Any third party handling PHI will have a Business Associate Agreement in place. We take reasonable steps to ensure third parties handle data responsibly.

Data Security & HIPAA

We implement safeguards including encryption of data in transit and at rest, restricted access to authorized personnel only, and ongoing monitoring and system updates. Muna treats your health information with strict confidentiality.

Users have HIPAA-related rights including:

• Access to PHI
• Correcting inaccurate information
• Requesting restrictions on PHI use
• Requesting confidential communications

To exercise these rights contact: support@usemuna.com

Marketing & Communications

We may send newsletters, updates, or promotional emails. You can unsubscribe at any time. Opting out of marketing does not affect core service functionality.

Your Privacy Rights

California residents have the right to request access to personal information, request deletion, opt out of data sales (Muna does not sell personal data), and receive equal service.

International users in the EEA have the right to access, correct, delete, restrict, and port their data.

Contact: support@usemuna.com

International Data Transfers

Your information may be processed in countries outside your own. We take reasonable steps to ensure your data remains protected in accordance with applicable laws.

Payments

Payments are processed securely through third-party providers. We do not store full payment details.

Limitation of Liability

Muna does not guarantee specific results. We are not responsible for medical decisions made based on app insights. We are not liable for indirect losses including data loss or service interruptions.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be reflected by the revised effective date.

Contact

Founder: Diamond Simpson
Email: support@usemuna.com